
Campaign Elements and Execution
1. Interactive Participation Flow:
• Consumers were encouraged to purchase a Ricola product and either scan a QR code found in-store or click on digital ads promoting the campaign.
• Upon scanning or clicking, users were directed to a WhatsApp chatbot that guided them through the process. The chatbot asked for basic information and prompted users to take a picture of their Ricola package.
• AI-driven image recognition verified whether the uploaded image was a legitimate Ricola box.
2. Gamified Experience:
• Upon verification, participants gained access to a month-long series of activities, including trivia and interactive challenges, to accumulate points.
• Additional points could be earned by submitting more photos of Ricola products, incentivizing repeat purchases.
3. Exciting Rewards:
• Participants competed to win high-value prizes, such as PlayStation 5 consoles, Netflix gift cards, and Spotify subscriptions, appealing to the younger demographic’s interests.
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